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Client Testimonials
As you can see from our client's personal responses and own words, we are
a very reliable and trustworthy contractor for all of your
roofing, siding, guttering, windows and brickwork needs. There are many reasons we
have been in business since 1947. We feel that our focus on customer satisfaction contributes greatly to the fact that we often receive additional work from previous or current customers../font>
We strive to maintain a high degree of customer satifaction. To ensure this goal, we ask each customer to answer both a Certification of Completion and a Customer Survey rating aspects of the project. These are used to insure and improve the quality of our services.
In addition to these surveys, Many of our customers write us regarding how well they enjoyed the experience from start to
finish. As you can see from an unsolicited letter by one of our many satisfied customers, our staff and crews as well as our quality materials and installation work were developed and chosen to provide the best possible experience throughout each step of the process.
Jim F., St. Charles, MO
"In spite of a long wait for our insurance company to finally authorize the repairs to our home, the following people did an outstanding job:
(our Estimator) - made numerous trips to our home to get our wishes translated into action and help us select materials and finishes that provide a coordinated appearance. The house looks brand new.
The roofing crew - worked very hard. Their workmanship was "first class - not a leak anywhere"
Gracie - her crew did an outstanding job on the siding, soffit and facia. Their attention to detail was meticulous, and the results are obvious. They took great pride in their work.
The gutter and downspout crew did careful work.
We took advantage of the situation to replace our old (16 years) aluminum thermal windows with new vinyl ones. The upper sash was not workable which made cleaning difficult or nearly impossible. The aluminum frosted in the winter and dripped onto the walls. Some of the sash were fogging up.
Scott Adams provided excellent service incudling installation of a new storm door on the front--a last minute addition.
The insulated siding recommended is certainly worth the additional cost. The siding and windows make a remarkable difference in comfort level. Also, we are seeing a sizable reduction in our gas bills.
Dan Pulley kept the "show-on-the-road" and was a valuable liaison with us.
John Beal, Inc. did a great job! Thank you,"
Our customers often include additional comments regarding their experience with various representatives
in their Customer Survey forms such as:
Patricia W., Ferguson, MO
"Charles Wanta was absolutely terrific. He dropped off sample after sample and was incredibly patient with me as I chose a color. As a result I am 110% satisfied with my roof. In addition, if I had a concern, he was very prompt in getting back to me."
Tim & Vicky S., Ferguson, MO
"We pray that this roof replacement will stop all leakage problems--we were impressed the time Bill (Beal) spent not just listening about all the issues, but actually reviewing everything outside and inside to understand the problems and possible causes."
Peggy & Kurt F., St. Louis, MO
"We appreicate the promptness of returning phone calls and follow up. John Reidler did an outstanding job explaining the repairs with the digital pictures and the materials that would be used. John's follow through and friendliness is why we chose John Beal to repair our roof. Thanks!"
Factory Job Completed by John Beal Roofing, Inc.
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